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It is virtually useless as a DVD player because it will continually freeze during playback and give you error messages that it cannot read the discs. I'm giving this product 3 stars because I use it primarily as a sound system, I have audio channeling into the auxillary ports for cable and PS3. If you are planning to use this as a DVD player BE WARNED that it SUCKS. It has been doing that since I bought the thing, but luckily I just use the Blu Ray on my PS3 and run the sound through the Bose system, and for that purpose it works beautifully. Just make sure you have a separate DVD player to run through the AUX port on this sound system, and you will be good.
I wish there was something less than one star because one is too much for this pile of crap. Locks up during play, have had dvds stuck in the machine for days and now makes such loud noises that it is hard to hear the movie (when you can find one that it actually plays). Congratulations Bose for convincing me NEVER to buy any of your product for the rest of my life.
What junk. Mine can only be used as a radio. Even CD's won't play on it - they freeze and I get a message "unsupported format." I bought it to replace an excellent Bose system that I lost (along with my house) in Hurricane Katrina and because of all the other problems we had to contend with let this slide. Now I see that most everyone has the same bad experience with this piece of junk.
We paid $1,000.00 because we figured because of the Bose name it must be a quality product. Plus it says it is opening when it is not. BIG mistake. Today we tried to watch a movie on the dvd player and got the "format unsupported" error message. The system is all of three months old. Save your money.
It happens with any DVD.even multiple brand new ones.at any momment during DVD play. This system developed a problem where it suddenly "Can't Read Disc" in the middle of movie. The only way to clear the problem is to restart the system. It is ssociated with a sudden increase in disc drive noise.presumably because it is "hunting". Based on similar comments by others about the Bose 321 system on this web site, this appears to be a significant and relatively frequent problem.maybe even a design flaw.Audio quality was disappointing too.Definitely would NOT recommend this product.suggest you keep looking.
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